Online Casino FAQ in 2026 Casino.com

A separate request form must be submitted for every sailing when you wish to apply points to another program. How do I submit a request to apply points earned to a different brand loyalty program? If you would like a specific waiter or table, the dining staff are more likely to be able to accommodate your request with reservations (however, please note this is based on availability). How do I make reservations for specific nights if I booked a Specialty Dining Package?
VIP options – Treat your group by booking a tip top casino bonus Day Bed, Cabana, VIP Party Deck, or Ultimate Family CabanaSM and enjoy multiple Royal Beach Club Day Passes. There are three options for enjoying Royal Beach Club Paradise Island. Once you’ve booked your cruise, simply go to the Celebrity app or My Celebrity Cruise to book your Day Pass to paradise at Royal Beach Club. The Beach Club has two beaches, three temperature-controlled pools, three swim-up bars, seven beach bars, and more—all yours to enjoy when you book a day pass.
Celebrity Cruises has three ships operating different itineraries in Alaska. Alaska is all about exploring the Great Outdoors with family and friends, learning about US history and enjoying wildlife. Remember swimwear for the ship; even if it’s cool outside, the Solarium on board is climate controlled and covered, so you can relax on a lounger in the warmth, and swim in the pool. Many of our itineraries spend a day cruising the beautiful Endicott Arm Fjord, the end of which is dominated by the mighty Dawes Glacier. The FAQ page is more than just an informational resource; it’s a strategic tool that serves a myriad of purposes, from improving user experience to boosting SEO.
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  • By policy and by law, all such allegations are reported to law enforcement, including the FBI, and they can and do board our ships to investigate and prosecute.
  • Here, you can also explore your itinerary, find essential Before You Board information like the Port Address and book add-ons like Flights, Hotels, Transfers and Insurance.
  • You can choose your seats online using the Interactive seat map at Ticketmaster.com.
  • Covers & Package prices may reflect an additional tax for certain ports or itineraries.
  • Package prices may reflect an additional tax for certain ports or itineraries.
  • Guests looking for an elevated experience during their day in paradise can choose Coco Beach Club, an exclusive retreat where every moment is infused with luxury.
  • For questions specifically related to COVID-19, more information can be found further down on this page.

How Do I Choose My Destination

  • How can I find ships and itineraries that visit Perfect Day CocoCay?
  • How do I make reservations for specific nights if I booked a Specialty Dining Package?
  • Refuel at the Snack Shack, or head to one of the three bars, including the Floating Bar.
  • For example, in the space of 12 nights you could be enjoying a sultry tango show in Buenos Aires, exploring the wilds of Patagonia, sailing around Cape Horn, and admiring the famous street art in Valparaiso.
  • The one-category upgrade for Captain’s Club members is available within specific stateroom categories for all members beginning at the Classic level.

I booked on or after June 1, 2025, and I have an exemption from paying this tax. If you booked before June 1, 2025, this tax will be collected via a charge on your SeaPass account. The amount doesn’t change based on the number of Mexican ports or if a guest decides to stay onboard. On Solstice-Series ships, you can enjoy the sunshine from the beautiful Lawn Club while lying back on the manicured grass with a book. Elevate your experience to The Retreat and you can enjoy fine dining in Luminae, as well as suite accommodation and access to an exclusive lounge.

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You can choose your seats online using the Interactive seat map at Ticketmaster.com. We make every effort to recover all lost items from onboard our ships and conduct thorough investigations into these matters. The Prohibited Items Receipt provides instructions on how to collect confiscated items at the end of the voyage.

How do I change my casino account details?

Read them, follow them, and help us help you enjoy the show. Parents may bring children under the age of 18 but they must remain with them at all times. Please check the events page for your specific event. Unless specifically stated on the event you are attending the doors for all shows at the Casino Ballroom will open at 7pm and the show will begin at 8pm. You can also choose your seats when you are purchasing tickets in person at the box office.

Can I choose my seats when I order my tickets?

You can visit our Drink Package section or if you are booked, visit the Cruise Planner for more information and to pre-purchase. Pay just one price to enjoy a wide variety of beverage choices such as premium coffees, bottled water, wines-by-the-glass, beers, or your favorite cocktails. On embarkation day only, guests are welcome to bring on any non-alcoholic beverages. Corkage fees do not apply to guests who have a Classic or Premium Beverage Package. Guests wishing to bring personal wine onboard may do so, limited to one (1) 750 ml bottle per guest of drinking age.

Guests can book individual itineraries from the Grand Voyage through the web, directly with Celebrity Cruises or with their travel partner as they would a regular sailing. Yes, the sailings will have the same brand promotions as other itineraries. The Grand Voyage includes 8 overnight stays so you can enjoy even more time in select locations. Or choose The Retreat for accommodation in a beautiful suite and access to exclusive dining and lounge spaces. Pack walking shoes if you want to explore the Azores, which is a great place for hiking.
Or you could pick a similar itinerary that included the Chilean Fjords, an area of vast glaciers, narrow channels, and jagged peaks. You could sail between Buenos Aires and Valparaiso with two ports of call in wild and beautiful Patagonia, as well as two in sophisticated Uruguay, and a day in Puerto Madryn, Argentina. Celebrity offers a wide variety of South American cruises with many exciting ports of call. What are the typical ports of call on a South America cruise? The seasons are reversed in the Southern Hemisphere, so the warmer months, from November to March or April, are the best time to cruise, which is when our Celebrity Eclipse will be sailing the region in 2024.